ZOOZi - PRIVACY POLICY

1. Introduction

ZOOZi respects your privacy. This policy explains how we collect, use, and protect personal data when you use the ZOOZi platform.

2. Data We Collect

2.1 Information You Provide

• Name, email, phone number
• Profile photo
• Payment details
• Travel routes and dates
• Item requests and messages
• Identity verification documents (when required)

2.2 Automatically Collected

• Device information
• IP address
• App usage data
• Location (when enabled)
• Transaction history

3. How We Use Data

We use data to:

• Match buyers with flyers
• Operate escrow payments
• Prevent fraud and abuse
• Resolve disputes
• Improve the service
• Meet legal obligations

4. Data Sharing

We may share data with:

• Payment providers
• Identity verification partners
• Dispute resolution teams
• Authorities when legally required
• Other users only as needed for a match

We never sell personal data.

5. Data Retention

Data is kept only as long as necessary for legal and operational purposes.

6. Your Rights

You may request:

• Access to your data
• Correction
• Deletion
• Export
• Withdrawal of consent

7. Security

ZOOZi uses encryption, access controls, and monitoring to protect data, but no system is 100% secure.

8. Cookies

Cookies are used for authentication, preferences, and analytics.

9. International Transfers

Data may be processed in different countries with appropriate safeguards.

10. Contact

privacy@zoozi.com